Business software for property and facilities management
Property work is a stream of requests from many sites and clients, each with a deadline and a bill at the end. BusinessPilotOS logs every request, tracks it against a service level, turns it into scheduled work and invoices the right client.
Requests arriving from everywhere
Log each maintenance request in the service desk with its priority and target response time, so overdue requests stand out instead of getting lost in messages.
Contractors and your own teams
Create a work order for each job, schedule it and assign it, and record subcontractor and material costs against it.
Contracts and inspections
Keep management agreements, service contracts, insurance and inspection reports in the Document Center with expiry dates and renewal reminders on the Compliance Radar.
How a job flows through it
- 1Log the maintenance request with its priority
- 2Create and schedule the work order
- 3Assign your team or record the subcontractor
- 4Complete the work and link its costs
- 5Invoice the client and track payment
Who it suits
Property managers, facilities management firms and property maintenance companies handling planned and reactive work for a set of clients.
What to know before you start
There is no tenant or owner portal, no rent collection or lease accounting and no asset register. Clients are recorded as customers; properties are noted on each request or job.
Frequently asked questions
Can tenants log requests themselves?
Not yet. Your team logs requests; a customer portal is planned.
Does it collect rent?
No. It invoices the work you carry out and records payments; rent and leases are outside the product.
Can I call jobs 'work orders'?
Yes. Choose Property management in Business setup and the workspace uses work orders and maintenance requests.